Hi Julia, thank you for your feedback and for sharing your experience with your recent purchase.
We're glad to hear that the size 8 looks good on your feet and that you find the insole soft and comfortable. We apologize for the issues you've encountered with the strap being tight and short, and for the discomfort caused by the rivet.
As not all feet are the same, the tightness of the strap may be influenced by foot shape and width. Our sandals are designed to fit regular width, which may cause the strap to feel tighter for those with wider feet. We appreciate your suggestion to extend the strap and will certainly take it into consideration for future designs. In the meantime, we have a variety of other styles available that may better suit your foot shape and preferences. We encourage you to explore our collection or reach out to us for personalized recommendations.
Your feedback is invaluable to us as it helps us improve our products. If you have any further concerns or need assistance, please feel free to reach out.