If I could give a zero rating, I absolutely would. I placed my order on December 14th, intending to give it as a gift on the 20th. Not only did it not arrive on time, but it’s now been 13 days, and I still haven’t received it—even with Christmas behind us and the New Year approaching.
To make matters worse, I’ve emailed Rob and Mara multiple times, and they’ve completely ignored my messages. What’s the point of good quality shoes if I don’t even have them? This level of service is unacceptable, and I regret trusting this company. Save yourself the hassle and look elsewhere.