Hi Peache, we’re truly sorry to hear about your experience, and thank you for taking the time to share it with us. Blisters should not happen, and we completely understand how disappointing that must have felt especially when you were excited to use your pair.
Our leather does start off firm at first but softens and molds comfortably after a few wears. That said, your comfort is very important to us, and we’d really appreciate the chance to assist you directly so we can help make things right.
Please feel free to message us anytime. We’re here to help and would be glad to share tips on how to make the sandals fit more comfortably.