This is my 2nd time to buy a pair from Rob&Mara, and they have proven the quality of craftsmanship that they put into each pair of shoes. Plus the fact that they are very accommodating to my request, to change my delivery address despite the fact that i indicated a different one upon check out.
My actual foot length is 24cms and I'm usually a size EU38, but even though I followed the size chart, to my disappointment, the pair of Tokyo in size 8 was big for me; there was no resistance at the ankle (natatanggal). I could actually make it work by wearing thick socks, but in the long run, the leather would just expand further (it happened to my first R&M pair). Rob and Mara's aftersales service is really good - the exchange process went on very smoothly. Size 7.5 fits snugly! A little breaking in is needed though at the ankles (medyo stiff and quite sharp). Other than that, every R&M pair is really so exquisitely beautiful and very versatile. I hope in the future, R&M would also consider adding in soft, fluffy insoles to their footwear para super comfortable na talaga. Also, sana magkaroon din ng styles with 1-inch heels for elevation. Thank you again, R&M! I'll be back for more soon (hehe).